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Crowne Plaza Niagara Falls - Fallsview

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Traveller (852)
Room & Suite (383)
Dining (48)
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Overview
  • Excellent36%
  • Very good27%
  • Average19%
  • Poor10%
  • Terrible8%
Travellers talk about
Free Internet
Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
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Reviews (2,077)
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All reviewsrainbow rollmarilyn monroerainbow room restauranthistoric hotelclifton hillrooms are smallrainbow bridgewater parkan older hotelhershey storehard rock cafetop floorcouples packageplanet hollywoodrainforest cafeindoor waterparkgreat view
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1 - 5 of 1,864 reviews
Reviewed 2 days ago via mobile

Stayed for business. Took husband and 2 kids. Found the standard room quite small. No desk but rather a small table and chairs so no real place to sit and relax other than the bed. Bathrooms are also small with no real place to put...More

1  Thank Rhonda M
Hotel's Favourite
Reviewed 3 January 2018 via mobile

We booked here so we could get a family package for the Fallsview water park. We wee happy with the close proximity. The room was comfy but tight. We did pay extra for a Fallsview and were happy with that. We stayed three nights and...More

3  Thank R6161CKsarahs
Response from GuestRelations_IAGFA, Guest Relations Manager at Crowne Plaza Niagara Falls - FallsviewResponded 8 January 2018

Dear R6161CKsarahs, Thank you for selecting the Crowne Plaza Niagara Falls-Fallsview for your Waterpark getaway. We are delighted to read that you had a great stay with us. I will forward your kind comments along to Claudia and we hope that your daughter is feeling...More

Reviewed 3 days ago via mobile

Great location to have days of fun with teens without having to leave hotel complex! Very relaxing holiday! Thanks for the great service! Loved how the staff fist pumped each other. Made me feel like they cared about their job and us!More

1  Thank John D
Response from GuestRelations_IAGFA, Guest Relations Manager at Crowne Plaza Niagara Falls - FallsviewResponded yesterday

Dear John D, Thank you so much for your 5 star review! We are delighted that you and your family enjoyed your time with us. Indeed our team here at the Crowne Plaza Niagara Falls-Fallsview love what they do and this shows in the service...More

Reviewed 1 week ago

We have stayed a few times at the Skyline so that the kids could enjoy the water park. This time, we decided to give the Crowne Plaza a shot, given that we are IHG Rewards members. So, we paid a bit more to try and...More

Thank Carol M
Response from GuestRelations_IAGFA, Guest Relations Manager at Crowne Plaza Niagara Falls - FallsviewResponded 1 week ago

Dear Carol M, Thank you for taking the time to write us a review and for being an IHG Rewards guest. Please accept my apologies that you were left disappointed with not receiving a late checkout. Our Front Desk does do their best to accommodate...More

Reviewed 2 weeks ago

Most people who give this hotel mediocre reviews complain about the small rooms; I wonder what type of room they are paying for as it stands to reason the less expensive the rate, the lower category the room will be. We have just stayed here...More

2  Thank SardoNoomspa
Response from GuestRelations_IAGFA, Guest Relations Manager at Crowne Plaza Niagara Falls - FallsviewResponded 1 week ago

Dear by SardoNoomspa, Thank you so much for being a returning guest and for your 5 star review! You are correct, we are the only fallsview hotel in the city that offers balcony rooms. This limited room type can be specifically reserved and guaranteed at...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Room Service
Free Internet
Restaurant
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Restaurant
Spa
Heated pool
Indoor pool
Details
Price range
UAH 2,296 - UAH 8,050 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Casino Hotel in Niagara Falls
#8 Spa Hotel in Niagara Falls
Room types
Suites, Non-Smoking Rooms
Details
Price range
UAH 2,296 - UAH 8,050 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Casino Hotel in Niagara Falls
#8 Spa Hotel in Niagara Falls
Room types
Suites, Non-Smoking Rooms
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Traveller (852)
Room & Suite (383)
Dining (48)
Pool & Beach (11)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
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Kenneth C
12 April 2018|
AnswerShow all 6 answers
Response from shelly11225 | Reviewed this property |
Our room had a jetted tub and a beautiful view of the falls. No balcony but I think they will not allow smoking on the balcony anyhow. My husband smokes and went down to the main floor and outside to smoke. He did not... More
1
Vote
dabawenyo
Hi. In terms of cost and accessibility to Fallsview Waterpark, would it matter if I will buy the water park ticket at the hotel instead of booking a hotel + water park package? We want to stay here for 2 nights but only want one day water park ticket. However, if i book a waterpark package for 2 nights it will automatically charge me 2 days water park tickets which is more expensive when we only want to use the waterpark for a day. My option is to book the hotel for 2 nights and buy the one day water park ticket at the hotel. Another question, we'll arrive at the hotel before the check in time do they have a luggage storage where we can leave our luggages for free or for a minimal fee? I am travelling with 2 children aged 10 and 16. My 16 yo daughter has got special needs. Thank you in anticipation for any reply and advise.
20 March 2018|
AnswerShow all 8 answers
Response from Lovella S | Reviewed this property |
Hi there, Yes that’s a good option buy the water park tickets separately. As for ur luggages, ask reception if ur room is already available. They would usually give it to you if available. Another option is you can... More
0
Votes
Morganne A
8 February 2018|
AnswerShow all 7 answers
Response from krand88 | Reviewed this property |
Balconies are on 11th floor.
0
Votes
Room Tips
"See my review about room 1102"
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"We were on the 7th floor with a fallsview room, excellent views!"
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"The view of the falls is well worth the premium."
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"Fallsview is well worth it."
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