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Sheraton on the Falls

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Traveller (3911)
Room & Suite (1834)
Dining (120)
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Overview
  • Excellent50%
  • Very good30%
  • Average11%
  • Poor5%
  • Terrible4%
Travellers talk about
“clifton hill”(748 reviews)
“hard rock cafe”(189 reviews)
“corner suite”(182 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Reviews (7,515)
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6,833 results
Traveller rating
3,367
2,042
781
355
288
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LanguageEnglish
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3,367
2,042
781
355
288
Show reviews that mention
All reviewsclifton hillhard rock cafecorner suiterainforest cafegreat viewresort feesmall balconystarbucks coffeebuffet restaurantindoor waterparkrainbow bridgevalet parkingwater parkfloor to ceiling windowswaterpark packageself parkcity view
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1 - 5 of 6,833 reviews
Reviewed yesterday

Got a suite on a high floor. Huge room with spectacular views of both the falls. Room had a balcony where one can step outside and enjoy the views. Bathroom was luxurious with a Jacuzzi , a TV, and a view of the American Falls....More

1  Thank Mikseth
Response from TeamMarriott, Guest Services at Sheraton on the FallsResponded yesterday

Hello Mikseth, Thank you for your recent review regarding your stay at our hotel. Please accept our apologies for our staff not being attentive to your needs and for the unsatisfactory service you received during your stay. We have shared your observations with our management...More

Reviewed 3 days ago via mobile

This hotel gets five stars for the view. Definitely worth getting a premium room for the view of the falls and being to listen to them. The employees also get five stars. Crystal was extremely pleasant at check in. I booked via phone with Sheraton...More

Thank SunSurfSandSuds
Reviewed 5 days ago via mobile

The hotel had a great selection of food in the Buffett and had views of the falls. It on the strip with attractions and everything was within walking distance. I would definitely go here again. Many of the restaurants, casino, stores, and water park were...More

Thank Chris A
Response from TeamMarriott, Manager at Sheraton on the FallsResponded 3 days ago

Dear Chris A, Thank you for sharing the amazing experience at the Sheraton on the Falls Hotel. We are delighted to know you loved the convenience of our location and had a wonderful time here. Thanks again for your feedback, and we would love to...More

Reviewed 6 days ago

The hotel location is perfect. The customer service is very poor. My son cut his toe on something stationary in this hotel's pool. A gentleman there told me that the same thing happened to him last year in the same spot. I alerted a manager...More

3  Thank Cocoa D
Response from TeamMarriott, Manager at Sheraton on the FallsResponded 4 days ago

Dear Cocoa D, Thank you for patronage at the Sheraton On The Falls, and I am sorry to hear about your son's accident in the pool. We do have two pool's in the Sheraton On The Falls, and both are unsupervised but are equipped with...More

Reviewed 6 days ago

Last time i was at Niagara we stayed at the Embassy Suites which was right over the falls and very expensive. The walks and travelling back and forth to Clifton hill were a little long. That's what made this hotel so awesome was the location....More

3  Thank jackwV1218UC
View more reviews
Most Booked Properties in Niagara Falls, Canada
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
UAH 3,134 - UAH 8,865 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Casino Hotel in Niagara Falls
#3 Luxury Hotel in Niagara Falls
#4 Spa Hotel in Niagara Falls
#5 Business Hotel in Niagara Falls
#6 Romantic Hotel in Niagara Falls
#6 Family Hotel in Niagara Falls
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
UAH 3,134 - UAH 8,865 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Casino Hotel in Niagara Falls
#3 Luxury Hotel in Niagara Falls
#4 Spa Hotel in Niagara Falls
#5 Business Hotel in Niagara Falls
#6 Romantic Hotel in Niagara Falls
#6 Family Hotel in Niagara Falls
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
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Traveller (3911)
Room & Suite (1834)
Dining (120)
Pool & Beach (52)
Amenities (13)
Family and Play Areas (3)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
TeamLees
18 April 2018|
AnswerShow all 3 answers
Response from Larry F | Reviewed this property |
Hello, maybe check directly with the hotel. I never heard of the club lounge before. There are joing rooms that may help with people/luggage ratio. One room with us 5 was pretty crampt for space and mobility.
1
Vote
Kenneth C
11 April 2018|
AnswerShow all 4 answers
Response from Linda M | Reviewed this property |
All rooms are non-smoking. I don't believe that you will find a smoking anywhere in Ontario anymore.
1
Vote
quadirah45
21 March 2018|
AnswerShow all 4 answers
Response from Thea O | Reviewed this property |
on deluxe you can see both water falls
0
Votes
Room Tips
"Higher floors and corners rooms are best for falls views."
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"Fallsview rooms are worth the extra cost."
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"Mine was listed a "partial view" but it was still gorgeous and cozy, in it's own corner of the..."
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"Room with a view"
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